In short
- Kite Academy runs a learning and academy-management app on the web at class.kiteacademy.in, on Android and on iOS. It is used by the academy's staff, instructors and students.
- We collect the details needed to run enquiries, enrolments, classes, attendance, assignments, fees and staff payroll: names, phone numbers, email addresses and similar information.
- We use it only to run the academy and to contact the people who enquire or enrol. We do not sell personal information, we show no ads, and we do not track you across other apps or websites.
- We do not collect your device's location, your phone's contacts, text messages or call history.
- You can ask us to show, correct or delete your information at any time. See Account and data deletion.
1. Who we are and what this covers
"Kite Academy", "we", "us" and "our" mean the academy that operates the Kite Academy app: the website at class.kiteacademy.in, the Kite Academy Android app and the Kite Academy iOS app (together, the "App"). This policy explains what personal information we collect, why, who we share it with and what choices you have.
It applies to students and their parents or guardians, staff and instructors, and people who enquire about our courses (for example through a Facebook or Instagram lead form or an online directory).
The App is used by the academy's team to manage enquiries (leads), calls and follow-ups, students, courses and batches, live classes, assignments, attendance, chat, fees and payroll. Students use it to attend classes, see their batch, submit assignments, chat and see their fees. Accounts are created by the academy for its students and staff. There is no public sign-up.
2. Information we collect
People who enquire (leads)
- Name, phone number, email address, and the city or area typed in.
- The course you are interested in, how you found us (for example Facebook, Instagram or JustDial) and your answers to any questions on the enquiry form.
- The record of our contact with you: follow-up reminders, call records (date, outcome, how long it lasted, notes), meetings, WhatsApp messages if that is switched on, notes made by our team and files attached to your enquiry.
Students
- Name, phone number, email address and city or area; the course and batch you are enrolled in, your enrolment date and status.
- Attendance in live classes (when you joined and left), progress, assignments and what you hand in (text and files), scores and our feedback on them.
- Ratings and comments you give about a course.
- Fee and payment records: amount, date, status, method, reference and notes. If an online payment is used, the payment provider also gives us its reference numbers. We do not see or store your card or bank details.
Staff and instructors
- Name, phone number, email address, role, department, employment type and joining date, and an optional profile photo.
- Payroll information: monthly salary and, as given to us by the staff member, identity and bank details (Aadhaar number, PAN, bank account number, IFSC code and bank name).
- Daily check-in and check-out times, late minutes, hours worked and leave. These come from the check-in button, not from your location.
Your account
- Your name, username and email address, your role, and the time you last signed in.
- Your password, stored only in a scrambled (hashed) form, never in plain text.
- An optional profile picture.
- One-time links we email to you to set or reset a password. We keep only a scrambled form of each link, and it stops working once used or expired.
Chat, files and live classes
- Messages you send in direct chats and in batch group chats, and files you attach. When a message is deleted, its content is removed.
- Files you upload, such as documents, images, audio, video and assignment submissions.
- For live classes: your name, when you joined and left, and your camera and microphone only while you have them turned on. Some classes are recorded (video and audio) by the academy. The recording is kept on our server for the students and staff of that class.
Technical information
- Your IP address, the time of requests and the type of device or browser, kept in server logs and used to limit repeated sign-in attempts, for security and troubleshooting.
- Your device's push-notification token, so we can send you notifications such as a new message or a class reminder.
- A sign-in session saved on your device so you stay signed in. Signing out removes it.
3. Permissions the App may ask for
The App asks for a permission only when you use the feature that needs it. You can say no, or change your mind later in your device settings, and the rest of the App keeps working.
| Permission | Why |
|---|---|
| Camera | To show your video in a live class, when you turn your camera on. |
| Microphone, audio and Bluetooth (headset) | To speak in a live class and to use a Bluetooth headset. |
| Notifications | To tell you about new messages, class reminders and updates. |
| Photos, media and files | Only to attach files you choose yourself, such as an assignment, a chat attachment, a profile picture or a lecture video. We cannot see the rest of your photos or files. |
| Phone calls (Android) | Lets staff start a call to a lead's phone number from the App. The App does not read your call history or your contacts. |
| Network access | To talk to our server. |
4. What we do not collect
- Your device's location (GPS or network location). The only place information we hold is the city or area that you, or our team, type in.
- Your phone's contacts list, text messages or call history.
- Your advertising identifier. The App shows no ads and has no advertising or third-party analytics tools.
- Fingerprints, face data or other biometric information, and health or political information.
We do not track you across other companies' apps or websites.
5. Where the information comes from
- From you, when you enrol, fill in a form, chat, submit an assignment, join a class or use the App.
- From Meta (Facebook and Instagram) lead ads. When you submit one of our lead forms, Meta passes us the answers you gave. See section 8.
- From online directories such as JustDial, when you send an enquiry that is forwarded to us.
- From WhatsApp, if you message the academy's WhatsApp number while that is switched on.
- From our own team, who add and update records as part of running the academy: calls, follow-ups, attendance, grades and fees.
6. How we use it
- To respond to your enquiry and to call, message or email you about courses, demos and batches.
- To enrol you, create your account, run classes, record attendance, set and grade assignments and track progress.
- To let staff and students chat, and to send notifications about messages, classes and reminders.
- To record fees and send receipts and payment reminders.
- To record staff attendance and leave, and to pay and manage staff and instructors.
- To let students replay a recorded class.
- To keep the App secure, fix problems and meet legal obligations.
We do not use your information for advertising to others, and we do not sell it or rent it.
8. Facebook and Instagram lead forms (Meta platform data)
If you submit an enquiry through a Kite Academy lead form on Facebook or Instagram, Meta shares the answers you gave with us through its lead-ads service. We read these from the Facebook Page that runs the form, using permission granted by the Page's administrator. We only receive leads submitted to our own forms.
We use these details only to contact you about the course you asked about and to keep a record of your enquiry. We do not sell them, share them with advertisers or data brokers, or use them to build profiles for advertising. We do not receive your Facebook password or your wider Facebook profile. How Meta handles your information is covered by Meta's own privacy policy.
To have your lead-form details deleted, follow the steps under Account and data deletion.
9. Storage, security and how long we keep information
- Information is stored on our own server. The App is served over HTTPS, so what you send between your device and the server is encrypted in transit.
- Passwords are hashed. Access to records is limited by role, and only authorised staff can sign in.
- No system is perfectly secure, but we take reasonable steps to protect the information we hold.
- We keep student and enquiry records while you are enrolled or in touch with us, and afterwards for as long as needed for fee records, accounts and legal requirements. Enquiries that do not lead to enrolment may be removed after a reasonable period, or sooner if you ask.
- Staff, attendance, leave and payroll records are kept as long as needed for employment, tax and legal reasons.
- Class recordings are kept for as long as the academy needs them for that batch, and can be deleted by the academy or on request.
10. Your rights, and account and data deletion
You can ask us, at any time, to:
- tell you what personal information we hold about you;
- correct information that is wrong or out of date;
- delete your account and your information, or stop contacting you;
- withdraw a permission you gave (for example notifications, or marketing messages).
How to delete your account or data
There is a page just for this: class.kiteacademy.in/delete-account. The steps are the same as below.
- Email kiteacademy.sales@gmail.com with the subject "Delete my data". Send it from the email address you use with us, and include your full name and phone number so we can find your record.
- We will confirm that we received it and check that the request really comes from you.
- Within 30 days we delete your account and personal information from the App and our server, including your messages, files, recordings you appear in where we can, and push-notification tokens.
We may keep records that the law requires us to keep, such as fee, payment and payroll records, only for that purpose and only for as long as required. If you used the App on a phone, you can also remove its stored sign-in by signing out or uninstalling the App.
If your details came from a Facebook or Instagram lead form, we delete our copy in the same way. You can also remove your submission from your own Facebook account settings.
11. Children
The App is not directed at children under 13, and is not meant for children to use on their own. If a student is under 18, their enrolment details should be provided by a parent or guardian, who can contact us to see, correct or delete the student's information.
12. Changes to this policy
We may update this policy from time to time. The latest version is always on this page, with its effective date at the top. If a change is significant, we will tell you through the App or by email.
13. Contact us
For any question about this policy or your information:
Kite Academy
Email: kiteacademy.sales@gmail.com
Phone: +91 97101 73106
Address: Dharma Tower, Nelson Manickam Rd, opp. to Bank Of Baroda, West Namasivaya Puram, Choolaimedu, Chennai, Tamil Nadu 600094
App developed by www.bytesandbulls.com